Support & services

You run the shop. We keep it running.

The software is yours and it works on its own. These are for when you would rather not do the technical parts yourself — setting it up, loading products, getting found on Google, or running ads that actually sell.

One-off help

Pay once, we do it for you

Facebook Pixel & tracking

৳800

Pixel and Conversions API installed and tested, plus standard events — view content, add to cart, purchase — so your ad reporting is accurate instead of guesswork.

Includes Google Analytics 4 if you want it.

Product upload

৳1,500 per 100 products

Send us a spreadsheet or your existing Facebook page catalogue. We load products with names, prices, stock, categories and images, ready to sell.

Photo editing and background removal quoted separately.

SEO starter setup

৳2,500

Titles and descriptions across your pages, sitemap, Google Search Console and Business Profile connected, plus a written list of what to fix next.

A one-time setup, not ongoing work — see the care plans below.

Care plans

Ongoing support, billed how you like

Pay for six months or a year up front and it costs less. Cancel a monthly plan whenever you want — your shop keeps working either way, because you own it.

Basic care

For a shop that is running fine and should stay that way.

৳800/month

  • Updates checked and applied for you
  • Weekly offsite backup
  • Uptime monitoring, we notice before you do
  • Email support, replies within 2 working days
Choose Basic

Full service

For when you would rather sell than manage any of this.

৳5,000/month

  • Everything in Growth
  • Facebook and Google ads managed for you
  • Creatives and ad copy written
  • Unlimited product uploads
  • Monthly strategy call
  • Priority support, replies within hours
Choose Full service

What advertising cost actually means

Full service covers managing your ads. The money Facebook and Google charge to show them is separate and paid by you directly to them — we never add a margin to your ad spend, and you keep control of the account. Most shops start somewhere around ৳5,000–15,000 a month in spend, but that is entirely your call.

Which plan fits

What you getBasicGrowthFull service
Updates and backups
Uptime monitoring
Product uploads 50 / monthUnlimited
Ongoing SEO
Pixel & analytics upkeep
Ads managed
Support speed 2 working daysSame working dayWithin hours

FAQ

Before you sign up

Do I need a care plan at all?

No. The CMS is yours and runs without us — updates arrive in your admin panel and you can apply them yourself in a couple of clicks. These plans are for people who would rather not.

What happens if I cancel?

Your shop carries on exactly as before. You stop getting the service, not the software. Nothing is locked and nothing is taken away.

Is the ৳200 installation available later?

The ৳200 price is for adding installation to your order at checkout, because we set it up while your details are already in front of us. Booking it separately afterwards is ৳500.

Do unused product uploads roll over?

No. The Growth allowance is 50 in a month and resets each month. If you have a large one-off catalogue, the ৳1,500 per 100 products add-on is usually cheaper.

Can I change plan later?

Yes, at any time. Moving up takes effect immediately and we adjust the difference; moving down applies at your next billing date.

Not sure which one?

Tell us what you sell and how many products you have. We will say plainly which plan fits — including if that is none of them.